1. Introduction

Lost Tea is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information in our quest to bring the finest tea experience to you.

2. Information Collection

In order to provide our premium services, we may collect the following information:

• Name and contact information (email, phone)
• Shipping and billing addresses
• Payment information (credit card, PayPal, etc.)
• Browsing history and purchase history
• Communication records with our support team

3. Information Use

Your data allows us to serve you better. We use this information for:

• Processing orders and providing customer service
• Improving our products and services
• Sending marketing communications (only with your explicit consent)
• Preventing fraud and ensuring platform security

4. Information Sharing

We do not sell your personal information. Sharing only occurs with:

• Trusted service providers (logistics, payment gateways)
• Legal authorities when required by law or government request
• Entity changes during business transfers (merger or acquisition)

5. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption, secure servers, and regular security audits to ensure your data remains as pure as our tea.

6. Your Rights

You maintain full control over your data. You have the right to:

• Access and correct your personal information
• Request deletion of your personal information
• Withdraw consent at any time
• Lodge a complaint with regulatory authorities

7. Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your individual browser settings, though some features of our site may be affected.

8. Policy Updates

We may update this policy occasionally. Any significant changes will be notified via email or a prominent website announcement.